Dorothy from Borehamwood needed a debt management plan from Chiltern. She said this about the free debt advice that we provided: “When I made the first phone call for some debt advice, the adviser I spoke to was very reassuring and I felt relieved after months of stress. The phone calls (from creditors) stopped and it was far easier making just the one payment to my debt management plan than paying many.”
Dorothy’s husband had passed away some years before she contacted us. Her husband was the one who usually dealt with the money and Dorothy felt out of her depth. When he died Dorothy said she had just buried her head in the sand with all things financial, and ignored the letters and phone calls that bombarded her daily. Unfortunately by ignoring her creditors, the debts incurred charges and fees for missed payments, and Dorothy lost track of who she actually owed money to – as they were passed on to other companies. When she was finally threatened with bankruptcy, she knew enough was enough. She didn’t want to lose the home that held so many fond memories, and that she had lived in happily all those years with her husband. She called us for some free debt advice after a friend had recommended us. We helped Dorothy to find out who was owed and how much, and set about making things easier for Dorothy to manage by establishing a debt management arrangement. At the time she owed over £16,000 between 9 creditors, and was paying them close to £800 per month. Following our debt advice we initiated a debt management arrangement, demonstrating to her creditors how much Dorothy could realistically afford. Thankfully her payments were lowered to £300. Her debt management plan meant that she now only had one affordable payment to make each month, and her many creditors were dealt with by us. The calls and letters from her creditors stopped and Dorothy was able to stay in the house she loved. Dorothy is now debt free.