The Financial Services Authority (FSA) has criticised a number of High Street Banks for the quality of their customer service. After examining the way 600 different complaints were handled, the FSA says that situations are dealt with poorly.
Five unnamed banks were considered to be major offenders by the FSA. Two of the five are now [...]
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DEMSA is an organisation founded to monitor and maintain high standards in the Debt Management industry. All members of DEMSA are bound by the terms of the Code of Conduct established by DEMSA. Read more...
